Commitment and Expertise

For nearly three decades, our strong and dedicated staff has worked tirelessly to earn our excellent reputation through the perfect combination of commitment and expertise. Our community is known for quality care and a philosophy of wellness, encouraging active participation in all that life has to offer.

Joanie Ackerman – Health Center Administrator

Joanie Ackerman joined our family at Tulsa Jewish Retirement and Rehabilitation Center in June of 2014 and brings more than 20 years of experience in the healthcare industry to the company. Soon after earning a bachelor’s degree in Social Work from Wichita State University, Joanie began her career as a Hospice Social Worker and was part of a team that started a new Hospice in the Tulsa area. Within 2 years she became the Psychosocial Development/Quality Assurance Director and supervised all non-medical aspects of hospice-care in a 7-state region. Since then Joanie has continued her love of caring for the needs of others and was the Administrator/Executive Director of a local Hospice before coming to Tulsa Jewish.Together with her husband Dan, they have lived in Tulsa for 22 years and have 2 children, Corinne and Drew. Joanie has stated that it is a great honor to be a part of Tulsa Jewish and she is looking forward to serving the residents and families here for years to come.

Phil Ashmore – Maintenance Supervisor

I have 35 yrs. Experience in maintenance as well as being a Licensed Mechanical Engineer. I enjoy my job and the friendships I have built with our residents.

Randy Cogburn – Wellness Director

I have 24 years experience in physical therapy, 15 years experience in geriatrics, and am a Certified Personal Trainer. Making a difference in someone’s day is what it’s all about. Each time I see a person’s quality of life improve as a result of what we do, it makes it all worthwhile.

Glenda Enriquez, Director of Nursing

I received my Bachelor degree in Nursing in 1992 in the Philippines where I was a Registered Nurse and a Registered Midwife. I have been a nurse for 23 years. I have worked in different fields of nursing like IV team, Radiology, Same day Surgery, Oncology floor. I am a certified IV therapy nurse and Oncology Certified Nurse. I was looking for a home , one that value their residents, families and employees. I can proudly say that I found one in Tulsa Jewish, where everyone serves the resident with the highest quality of care and where everyone finds joy in the success of another.

Tomasa Garcia – Director of Environmental Services

I have 27 years of experience in the environmental services. For the past 12 years I have been a Director of Environmental Services. I came here because I can make the residents feel good about their homes and I can see the accomplishments of my staff daily.

Jim Jakubovitz – CEO, NHA

I fell into a career in Long Term Care and can't imagine myself doing anything else. Improving the quality of life for the most deserving members of our society is not only meaningful, but also challenging and rewarding at the same time. In my position, I get the added bonus of having a positive impact on the lives of the staff as well.

Valerie Kramer – Director of Marketing and Public Relations

I joined the team after working in healthcare for over 15 years and I wouldn't want to work anywhere else; the residents, staff, and families make Zarrow Pointe an amazing place to live, work, and visit. When I'm away from work you would find me spending time with my family. I'm married to my high school sweetheart, Joe, and we have two grown kids, Kaeli and Isaiah. We love to spend time outdoors and often hike on Turkey Mountain, just a short drive away from our campus.

Donna Lee, LPN –Director of Nursing, Assisted Living Center & Community Nurse

I have been in the nursing field for thirty-one years—seventeen of those years have been at TJRHC. Though I have an extensive background stemming from cardio care, intensive care units, orthopedics and med/surgery care, my true passion is geriatric care and has been for over twenty years. I am a firm believer that every person deserves optimal care, whether they are 1, 21, or 91 years young and it makes me very proud to see our mission statement being fulfilled each and every day.

Mark Shaw – Life Enrichment Coordinator

My first experience in geriatric care was as an orderly at age 16 and I fell in love. Every time I have considered a change, I have always found my way back to caring for older people. My background includes an extensive nursing education at Boise State University, where I graduated with honors. A Tulsa transplant, I joined the Tulsa Jewish team about 8 years ago. I started as a Medicare/Case Management Nurse. When I saw an opportunity to do more for our residents and grow with them, I accepted the position of Life Enrichment Coordinator, to assist with ensuring the highest quality of care. The biggest joy I find is how the little things you do can brighten someone’s day and put a smile on their face.

Susan Surchev – Director of Food Services

I truly enjoy planning and providing healthy, nutritious, kosher meals to our residents. Whether it is a private party, special family gathering or a special event, you can bet our Foodservice staff will take great pride in its service.

Pam Waddell – Executive Assistant

I have enjoyed serving seniors for over 26 years. The best part of my job has nothing to do with secretarial work. The most rewarding part is assisting residents and their families with the many “little things” that come up. I get a tremendous sense of accomplishment when I hear a resident say, “I’m so glad I moved here, you have helped to make it easy.” I look forward, every day, to helping our residents feel good about their decision to live on our campus.

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